At KAVS NATURALS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

📦 Returns

  • Products can be returned within 7 days of delivery.
  • The item must be unused, unopened, and in original packaging.
  • Used or damaged products will not be eligible for return.

💰 Refunds

  • Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–7 business days.
  • The amount will be credited to your original payment method.

🚚 Return Shipping

  • Customers may be responsible for return shipping charges unless the product is defective or incorrect.
  • Shipping charges are non-refundable.

❌ Non-Returnable Items

  • Opened or used products
  • Items damaged due to misuse
  • Products purchased during special sale/offer (if applicable)

⚠️ Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with proof (images/video), and we will resolve the issue quickly.

📞 Contact Us

For any refund or return queries, feel free to contact us:

  • Business Name: KAVS NATURALS
  • Phone: 9667369895
  • Email: kavsnaturals@gmail.com
  • Address: 66/10 Press Enclave, Vikas Nagar, Uttam Nagar, New Delhi – 110059